Terms & Conditions
TERMS OF SERVICE
OVERVIEW
This website is operated by LockBook,
LLC (“LockBook”, “the Company”). Throughout the site, the terms “we”, “us” and “our”
refer to LockBook. LockBook offers this website, including all information,
tools and services available from this site to you, the user, conditioned upon
your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or
purchasing something from us, you engage in our “Service” and agree to be bound
by the following terms and conditions (“Terms of Service”, “Terms”), including
those additional terms and conditions and policies referenced herein and/or
available by hyperlink. These Terms of Service apply to all users of the site,
including without limitation users who are browsers, vendors, customers,
merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current
store shall also be subject to the Terms of Service. You can review the most
current version of the Terms of Service at any time on this page. We reserve
the right to update, change or replace any part of these Terms of Service by
posting updates and/or changes to our website. It is your responsibility to
check this page periodically for changes. Your continued use of or access to
the website following the posting of any changes constitutes acceptance of
those changes.
Our store is hosted on whogohost. They provide us with the
online e-commerce platform that allows us to sell our products and services to
you. For more insight, you may also want to read WhogHoat’s Terms of Service or
Privacy Statement.
SECTION
I – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that
you are at least the age of majority in your state or province of residence, or
that you are the age of majority in your state or province of residence and you
have given us your consent to allow any of your minor dependents to use this
site.
You may not use our products for any illegal or
unauthorized purpose nor may you, in the use of the Service, violate any laws
in your jurisdiction (including but not limited to copyright laws).
You
must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in
an immediate termination of your Services.
SECTION
2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any
reason at any time.
You understand that your content
(not including credit card information), may be transferred unencrypted and
involve (a) transmissions over various networks; and (b) changes to conform and
adapt to technical requirements of connecting networks or devices. Credit card
information is always encrypted during transfer over networks.
You agree not to reproduce,
duplicate, copy, sell, resell or exploit any portion of the Service, use of the
Service, or access to the Service or any contact on the website through which
the service is provided, without express written permission by us.
The headings used in this agreement are included for
convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF
INFORMATION
We are not responsible if information made available on
this site is not accurate, complete or current. The material on this site is
provided for general information only and should not be relied upon or used as
the sole basis for making decisions without consulting primary, more accurate,
more complete or more timely sources of information. Any reliance on the
material on this site is at your own risk.
This site may contain certain historical information.
Historical information, necessarily, is not current and is provided for your
reference only. We reserve the right to modify the contents of this site at any
time, but we have no obligation to update any information on our site. You
agree that it is your responsibility to monitor changes to our site.
SECTION
4 – ACCOUNTS
In order to use certain features of the Site or Services,
you must register for an account with Company (“Account”) and provide certain
information about yourself as prompted by the Site registration form. You
represent and warrant that: (a) all required registration information you
submit is truthful and accurate; and (b) you will maintain the accuracy of such
information. You are responsible for maintaining the confidentiality of your
Account login information and are fully responsible for all activities that
occur under your Account. You agree to immediately notify Company of any
unauthorized use, or suspected unauthorized use of your Account or any other
breach of security. Company cannot and will not be liable for any loss or
damage arising from your failure to comply with the above requirements.
SECTION
5 – PAYMENT TERMS
For each subscription you order on the Site, you agree to
pay the price applicable for the Product as of the time you submitted your
order (“Product Price”), the delivery fees for the delivery service you select
(“Delivery Fees”), and any applicable Taxes (defined below). If you order a
subscription to a Product (with a monthly term, or a term of 3 months, 6 months
or 12 months) that auto-renews (“Subscription”), then you agree to pay the
applicable Product Price, Delivery Fees, and Taxes upon each auto-renewal date,
until you terminate your Subscription in accordance with the directions on the
Site. Your next billing date will be displayed in your Account page for each of
your active Subscriptions (“Renews on” date). We reserve the
right to change the timing of our billing, in particular, if your Payment
Method has not successfully settled, there are unforeseen delays that hinder
our ability to ship your product, or there are changes to your account or
Subscriptions. Please also note that if your Subscription includes a discounted
Product Price for a promotional period, once the promotional period expires,
your Subscription will renew at the full Product Price. As such, if you
purchase a Subscription, until such time as you terminate your Subscription in
accordance with the directions on this site, you hereby authorize, agree and
assent to the Company automatically billing your credit card submitted as part
of the order process for such amounts that are due. You will be solely
responsible for payment of all taxes (other than taxes based on Company’s
income), fees, duties, and other governmental charges, and any related
penalties and interest, arising from the Product purchase (“Taxes”) not
withheld by Company, including, without limitation, all Product purchased
pursuant to any Updated Subscription. All payments are non-refundable (except
as expressly set forth in this document). Without limiting other remedies, we
reserve the right to charge a late fee on all past due payments equivalent to
the lesser of one and a half percent (1.5%) per month on the unpaid balance or
the highest rate allowed by law. You agree to pay for all collection costs,
attorneys’ fees, and court costs incurred in the collection of past due
amounts.
SECTION
6 – SHIPPING POLICY
Products will be shipped via USPS Media Mail within the Nigeria. Any delivery dates provided by Company are estimates. Company reserves the right to make deliveries in installments. Company will send you an email when your order has shipped and you may review your order and shipping information on your Account. Currently, we ship to Nigeria only. You are responsible for keeping your account and shipping information accurate and up-to-date and any address changes for a month’s package must be made by the 14th of the month by 1:00PM Western African Time (WAT) to be valid for that month’s package. If one of your packages is returned to us, we will resend the first package for free as a courtesy, but any future packages that are returned to us for an incorrect address will be invoiced to the customer for shipping (including fees due upon delivery to The Company as well as return shipping charges to The Customer.)
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7- CANCELLATION POLICY
Subscriptions of any length (1-, 3-, 6-, or 12-month terms) automatically renew at the completion of the term. You may, however, choose not to renew your subscription for an additional term at any time. Cancel by 1:00 PM Western African Time (WAT) on the 14th of the designated renewal month if you do not wish to continue the subscription for an additional term. To cancel, email us at support@lockbook.org with the name and/or email address of the account. If you email to cancel before 1:00 PM Western African Time (WAT) on the 14th of your renewal month, you will not be